“What’s it like to live in a care home?”
A recent review by Healthwatch has just been published; “What’s it like to live in a care home?”. They measured the period between January 2016 to April 2017, visiting 197 care homes, in 63 different local authority areas. Overall, the results reveal good practice and provide a platform for social care workers to reflect upon.
Healthwatch spoke to residents, their families and staff about what works and what could be improved. They identified these three key areas;
The quality of care varies between homes, but also within the same home, with too few homes getting the basics right every time. Consistency is needed all round.
Good care homes meet all people’s health and care needs, working with other services where additional support is needed.
The best residential services are the ones that focus on enabling people to continue living as if they were still in their own home. Healthwatch documented they saw some great examples of care staff taking the time to provide activities tailored to individual needs.
Failing complaints systems were also mentioned in the review.
To see the full report click here